Refund policy
Returns = STORE CREDIT ONLY.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically given a store credit.
Returns and exchanges are available for regular priced items (as purchased) within the first 10 days after you received the item according to USPS tracking. This also applies to instore purchases and phone orders.
The cost of shipping the return is the customers responsibility and must be postmarked within the 10 days of receiving the item.
Items must be shipped in packaging that ensures no damages can be made to the item (i.e. no paper envelopes). It is best practice to use a carrier that has a tracking system so you can see if your item was returned.
Items must be returned in the condition that they were shipped. Clothing must be unworn, with Dress Code Lafayette tag intact, no perfume or aromas, and no makeup or deodorant markings. If the items do not meet these standards it will be rejected and a refund will not be issued.
Dress Code Lafayette is not for lost or damaged items in transit. We will always provide a tracking number after checkout is complete.
All accessories (jewelry, bralettes, camis, leggings, scarves, hats, shoes, purses, etc.), formal dresses, Hats by The Brim Bar, and sale items are a FINAL SALE. No exceptions. FLASH SALE/Discount Codes used on items are also a FINAL SALE.
Dress Code carefully inspects each item before mail out. If there is a problem with your item such as a defect that we may have overlooked, an email with a picture of the issue must be sent within 72 hours. If notification is not received within 3 days the order will be rejected from a return, exchange, or credit. If you receive the wrong item contact dresscode.amy@gmail.com immediately.
Dress Code Lafayette is not responsible for items after they have been washed or worn. The customer should read the fabric label to ensure how to properly clean and care for the item.